Shipping policy
Processing Time
Orders are prepared within 1–7 business days, depending on restock availability.
The estimated processing time will be shown at checkout and included in your order confirmation email.
Estimated Shipping Time
All orders are shipped via USPS or UPS.
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North America: estimated 3–10 business days
Once a package is marked “delivered” by USPS or UPS, it is considered delivered for all shipping, refund, and cancellation purposes.
Shipping FAQ
Do you ship internationally?
Yes, we offer international shipping.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you need to update your address, please contact us as soon as possible. While we will do our best to help, once processing begins or a shipping label has been created, address changes may no longer be possible. In this case, you may need to contact USPS or UPS directly using your tracking number to request rerouting.
Incorrect or Undeliverable Addresses
If an order is returned or not delivered due to an incorrect or incomplete address, please contact us at Embracetheprocess25@gmail.com.
We can assist with reshipment; however, the customer is responsible for any additional shipping costs.
Customs & Import Taxes
International orders may be subject to customs duties, taxes, or import fees.
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These charges are the responsibility of the buyer
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We are not responsible for delays caused by customs processing
Returns, Exchanges & Cancellations
We do not accept returns, exchanges, or cancellations at this time.
If there is an issue with your order (such as damage or receiving the wrong item), please contact us within 10 days of delivery at Embracetheprocess25@gmail.com, and we will review the situation and assist as needed.